The fact that Tecno Diamant diamond tools are made in Italy holds value not only nationally but all around the world. Through a visionary internationalisation strategy, the company has exploited over 30 years of know-how to invest in high-performance products, which are essential to operate in the main markets with high standards of competitiveness.
This achievement is also attributable to a network of consolidated dealers that work for Tecno Diamant and with Tecno Diamant to great effect. Recambicer for Portugal (the first dealer to be included in the network), Industrial Tackel for Mexico, 2IG for the United States, Tout Pour La Ceramique for Tunisia – these are the partners that ensure the company is recognised as reliable, serious, and professional at international level.
The diamond tools for porcelain stoneware are all manufactured in the Italian plants in Formigine, where Tecno Diamant has its headquarters and processing lines. The ever-increasing demand for its products and the ensuing need to open to new markets has prompted the company to look for high-level partnerships with which to establish a relationship that is not only commercial but based on mutual trust and esteem. These qualities are vital to transmit the professionalism, passion, and attention to detail that characterise the success of Tecno Diamant and make it recognisable throughout the world. An internationalisation process, therefore, which upholds local and national values, applying a glocal approach to promote the spread of Italian excellence worldwide.
This means that, for Tecno Diamant, the ability to identify reliable dealers that are aligned with the corporate vision is an asset for its sales strategy. The various dealers act as go-betweens, as intermediaries whose linguistic and cultural awareness ensures Tecno Diamant gets the best from the various geographical areas. Having a deep understanding of the market in any given geographical area enables the Italian firm to offer companies with the most appropriate products for them, providing ad hoc, timely services that respond to different needs.
The dealers are always on hand to provide valuable advice and identify the customer’s actual needs, they guarantee a fully stocked warehouse and fast despatch of items, and they act swiftly to solve any problems that may arise.
Tecno Diamant, for its part, offers a direct line to each of its dealers, dedicating specific personnel to each dealer to keep communications active and foster common growth, while also providing continuous information on the development of the parent company in terms of both production and strategy.
A two-way synergy between the retailers and Tecno Diamant to achieve one great result – the success of diamond tools. And the gratitude of the company.
